US-Bangla Airlines, the country’s leading private airline, is inviting applications from motivated and knowledgeable professionals to join its Training Team as Instructor – Reservation & Ticketing. The ideal candidate should have strong aviation knowledge, hands-on ticketing expertise, and a passion for teaching.
Position
Instructor – Reservation & Ticketing
Location
Dhaka
Vacancy
Not Specified
Deadline
20 January 2026
Key Requirements
- Bachelor’s degree (preferably in Marketing, Finance, Accounting, Tourism & Hospitality Management, Aviation, or related field)
- 1–2 years of experience in the aviation industry
- Prior instructional/training experience preferred
- IELTS score minimum 6.5 (preferred)
- Teaching or IELTS training experience will be an added advantage
- Practical knowledge of airline reservation & ticketing
- Strong understanding of GDS & web-based reservation systems
(PNR creation, modification, cancellation, ticket issuing, reissuing & refunds) - Ability to adapt to diverse teaching methods and learning styles
- Strong analytical skills with a passion for continuous improvement
- Excellent communication skills and professional appearance
- Ability to work with individuals from diverse backgrounds
Job Responsibilities
- Conduct training on Aviation Orientation, Reservation & Ticketing, GDS systems, and Sabre Software
- Provide engaging training materials including handouts, presentations, and visual content
- Organize and conduct workshops with OTA teams, aligning SOPs with training outcomes
- Update trainees on aviation trends, global practices, and technological advancements
- Revise and modernize training modules as per IATA and ICAO standards
- Customize learning content for specific departmental objectives
- Prepare assessment papers, conduct exams, and evaluate trainee performance
- Monitor soft-skill development and professional readiness
- Identify operational gaps within OTA workflows and suggest improvements
- Coordinate periodic training workshops with OTAs
- Deliver on-site training on GDS systems (Sabre, Galileo)
- Liaise with external vendors to implement advanced training tools
