Product Description

Afia Parveen is a Certified Professional Coach (CVPCC) and IFC-LPI Certified Trainer with extensive experience in coaching, training, and HR consulting. She specializes in Customer Service, Sales, Leadership Development, and HR across industries like aviation, tourism, hospitality, and corporate services. Her mission is to empower professionals, build high-performance teams, and enhance leadership capabilities.

Services Offered

✅ Team Coaching – 12-week program for up to 10 members to improve collaboration and performance.
✅ One-on-One Coaching – Personalized coaching to develop leadership skills and overcome challenges.
✅ Training Programs – 2-3 day sessions for 40-50 participants, focusing on sales, teamwork, and customer service.
✅ HR Consulting – Support for recruitment, performance management, and organizational development (3-6 months).

Key Accomplishments

✔ Certified Coach & Trainer (CVPCC, IFC-LPI TPMA, NLP Practitioner, Jump Movement Certified).
✔ 400+ coaching hours and trained 100+ teams.
✔ Corporate Training for organizations like MGH Group, Cotton Group, and Alcatel-Lucent.
✔ Senior HR roles at Cotton Group, Nokia, and Alcatel-Lucent.

How She Benefits Aviation & Tourism Businesses

🚀 Enhanced Customer Service – Training to improve communication, empathy, and service delivery.
🚀 Leadership Development – Coaching for managers to improve decision-making and conflict resolution.
🚀 Team Performance – Programs to boost collaboration and morale, reducing turnover.
🚀 Crisis Management – Training to handle high-pressure situations and customer complaints effectively.
🚀 HR Optimization – Streamlining recruitment, performance management, and employee engagement.

Why Choose Afia Parveen?

✅ Proven Expertise – Years of experience in coaching, training, and HR consulting.
✅ Customized Solutions – Tailored programs to meet aviation and tourism industry needs.
✅ Global Perspective – Experience with international clients and cross-cultural dynamics.