The Bangladesh Monitor Presents “ShareTrip–Monitor Airline of the Year 2024” Awards
Emirates, US-Bangla, and Saudia Recognized as Top Performers
Dhaka: The 11th edition of the “ShareTrip–Monitor Airline of the Year 2024” awards ceremony was held on July 5 at Pan Pacific Sonargaon Dhaka. Organised by The Bangladesh Monitor in association with ShareTrip, the event celebrated excellence in the aviation sector by recognising top airlines across 23 categories.
Based on the opinions of more than 3,000 frequent flyers and validated by an 11-member jury panel, the awards reflect passenger satisfaction and operational performance.
Emirates was named Airline of the Year 2024 and also won the Best International Airline award. US-Bangla Airlines was declared Best Domestic Airline, while Saudia received the Best Cargo Airline recognition.
Taufiq Uddin Ahmed, Founder and Chairman of Galaxy Bangladesh, was honoured with the Lifetime Achievement Award for his significant contributions to the country’s travel and tourism industry.
Md Fahimul Islam, Secretary of the Ministry of Railways, attended the ceremony as Chief Guest. Other notable guests included Professor Dr Md Sadikul Islam, Chairman of the Jury Board; Kazi Wahidul Alam, Editor of The Bangladesh Monitor; Sadia Haque, Co-founder and CEO of ShareTrip; Mohammad Saiful Hoque, Country General Manager and CEO of Sabre Bangladesh; and Asif Ahmed, Acting General Manager of Pan Pacific Sonargaon Dhaka.
The event was supported by Eastern Bank, Sabre Bangladesh, BuyTickets, and Pan Pacific Sonargaon Dhaka.
Full List of Award Winners – ShareTrip–Monitor Airline of the Year 2024
Best Business Class
Gold: Qatar Airways
Silver: Emirates
Bronze: Cathay Pacific
Best Economy Class
Gold: Singapore Airlines
Silver: Emirates
Bronze: Qatar Airways
Best In-flight Entertainment
Gold: Emirates
Silver: Singapore Airlines
Bronze: Cathay Pacific
Best In-flight Meal in Business Class
Gold: Qatar Airways
Silver: Emirates
Bronze: Singapore Airlines
Best In-flight Meal in Economy Class
Gold: Biman Bangladesh Airlines
Silver: Singapore Airlines
Bronze: Turkish Airlines
Best In-flight Service (Economy Class)
Gold: Cathay Pacific
Silver: Thai Airways
Bronze: Singapore Airlines
Best In-flight Service (Business Class)
Gold: Emirates
Silver: Qatar Airways
Bronze: Singapore Airlines
Best Loyalty Program
Gold: Singapore Airlines
Silver: Emirates
Bronze: Qatar Airways
Best Overall Customer Experience
Gold: Singapore Airlines
Silver: Emirates
Bronze: Qatar Airways
Best Airport Lounge (Bangladesh)
Gold: MTB Air Lounge
Silver: EBL Sky Lounge
Bronze: City Bank Amex Lounge
Best Regional Airline
Gold: Thai Airways
Silver: SriLankan Airlines
Bronze: Malaysia Airlines
Best Long-haul Airline
Gold: Biman Bangladesh Airlines
Silver: Qatar Airways
Bronze: Turkish Airlines
Best Budget Airline
Gold: Air Asia
Silver: Fly Dubai
Bronze: Air Arabia
Cargo Airline of the Year
Gold: Saudia
Silver: Cathay Pacific
Bronze: Emirates
Best On-time Performance (Domestic)
Gold: NOVOAIR
Silver: US-Bangla Airlines
Bronze: Air Astra
Most Customer Friendly Airline (Domestic)
Gold: Air Astra
Silver: NOVOAIR
Bronze: US-Bangla Airlines
Best In-flight Service (Domestic)
Gold: US-Bangla Airlines
Silver: Air Astra
Bronze: NOVOAIR
Best Airport Service (Domestic)
Gold: Air Astra
Silver: US-Bangla Airlines
Bronze: NOVOAIR
Domestic Airline of the Year 2024
Gold: US-Bangla Airlines
Silver: NOVOAIR
Bronze: Biman Bangladesh Airlines
Best Freight Forwarder & Logistics Service Provider
Gold: Expo Freight Ltd
Silver: MGH
Bronze: DSV
Best Improved Airline (Compared to 2023)
Gold: US-Bangla Airlines
Silver: Biman Bangladesh Airlines
Bronze: Kuwait Airways
Most Popular Airline Brands in Bangladesh
Emirates
Qatar Airways
Singapore Airlines
Biman Bangladesh Airlines
Saudia
Cathay Pacific
Turkish Airlines
Air India
Thai Airways
Malaysia Airlines
US-Bangla Airlines
Gulf Air
Airline of the Year 2024
Gold: Emirates
Silver: Qatar Airways
Bronze: Singapore Airlines
This year’s edition marked the highest number of categories since the awards’ inception in 2007 and highlighted strong competition among both international and domestic carriers operating in Bangladesh.
